Where do we ship from?

We ship our scooters from EU warehouse in Hungary (depending on stock availability). Orders from other regions will be shipped by air directly from the factory.

When can I expect to receive my order? How long does it take?

We will process your order within 24 to 48 hours. In most cases, the scooter can be shipped the next business day. For standard deliveries to the countries listed above, the estimated delivery time is approximately 4 to 7 business days. 

My package is delayed. What can I do?

If the package is delayed, please contact support@nanrobot.com for more information.